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Shipping

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Our deliveries are Powered by Us - To ensure the quality of our service, Niyis.co.uk has partnered with high class delivery providers. Hence, with Powered by Niyis, for every order you make via our website, we will be paying a part of the delivery cost for you. Our promise to you is that our fees and services will continuously be improved to make sure that we provide you with the best service on the market. 

Please see our delivery options below:

Next Day - We offer the option for next day delivery and we strongly advise to opt for this option if your order contains fresh/frozen products because it is a fast and efficient option. You will get your order the following day after you receive a shipment notification from us. It also ensures the products arrive to you in a good condition and still suitable to eat, cook, store in the freezer or fridge. The cost is as low as £3.99 for orders placed within Reading and starts from £6.99 for 15kg and below, plus £0.3 (or more) increment for every additional kilogram, for orders placed outside of Reading, but within the UK. To preserve freshness we use a well packaged cold pouch and ice packs. The packaging is all factored into the total shipping cost, with us paying part of it for you as well. We use DHL, UPS, Parcelforce and DPD as our delivery partners. The cut-off time for orders to be delivered the next working day is 11am. For Reading area we offer same day delivery as well, if requested and the order is placed before 11am. 

Click and Collect - We do offer click and collect services for FREE at our business address Unit 8, Sentinel End, Reading, Rg2 0BF, UK. For customers that can commute or that live close to this address, you can choose this option at checkout. We will send you an update once your order is ready for pick up. Orders can be picked up between 9am and 7pm. The order should be collected within 48 hours (24 hours if it contains fresh or frozen items) from the moment pickup notification is received, otherwise your order will be cancelled. This means that your order will be unpacked and returned to the warehouse. As a result, a £3.99 charge will be applied to your refund. No refund will be issued if the value of your order is less than £3.99.

More delivery options - We do offer other delivery options (e.g. Next day delivery before 1pm) and these will be available for you to choose from when you checkout, depending on your need and preference. Evri (former Hermes) is a good choice when your order does not contain any fresh or frozen items - as it usually takes 2-5 working days for them to delivery your parcel, and you want to save up a little bit on the delivery fee. 

**WEEKENDS** 

Please note that no deliveries are sent over the weekend at the moment. We are working hard to make this service available to you, so please bear with us for now. 

We have made the phone number field required so you can track the progress of your order. Also if you are to collect your order from our warehouse we will email you and text you as well.

 

  Delivery Options

  Estimated Time   Cost

  Click and Collect

  1 day   FREE

  Niyis Next Day

  Next Working Day   £6.99 for 15kg (or below) +  >= £0.1/kg

  Promotional delivery  

  Next Working Day FREE for orders over £50 in the Reading area
FREE for orders over £100 for the rest of the UK

 

*Please be aware that the delivery options are subject to change and even if we try our best to keep this page up to date, the information you can see when you place your order is the most up to date one and overrides anything else written in this page.